Privacy Policy

Last updated: February 16, 2026

Overview

Joe Lucky ("we", "our", or "us") respects your privacy. This policy explains what information we collect, how we use it, and your choices when you use our website or contact us about photography services.

Information We Collect

Information You Provide

We collect information you choose to share, including when you submit the contact form or email us directly.

  • Name
  • Email address
  • Requested service type
  • Tentative event or session date
  • Project details and other information you include in your message

Information Collected Automatically

When you browse the site, we and our infrastructure providers may collect technical data such as:

  • IP address and approximate location from IP
  • Browser, device, and operating system details
  • Pages viewed, referring URL, and request timestamps
  • Basic performance and error logs

How We Use Your Information

We use personal information to:

  • Respond to inquiries and communicate about services
  • Prepare quotes, schedules, and booking details
  • Operate, maintain, and secure the website
  • Improve site performance and user experience
  • Comply with legal and recordkeeping obligations

How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers that support our website and inquiry workflow, including Cloudflare and Supabase
  • Professional advisors or authorities when required by law
  • Trusted collaborators only when you ask us to coordinate with them

Cookies and Similar Technologies

We use essential website technologies needed for security and delivery. We do not currently run third-party advertising pixels or behavior-based ad targeting on this site. If that changes, we will update this policy.

Data Retention

We retain website inquiry submissions for up to 24 months after our last meaningful communication unless a longer period is required for legal, accounting, or security reasons. If you become a client, we may retain relevant project and transaction records for up to 7 years (or longer if required by law or contract).

Data Security

We apply reasonable technical and organizational safeguards. No internet transmission or storage system can be guaranteed 100% secure.

Your Privacy Rights and Choices

Depending on your location, you may have rights to:

  • Request access to personal information we hold about you
  • Request correction or deletion of personal information
  • Object to or limit certain processing
  • Opt out of promotional communications

To exercise rights, contact us using the details below. We may need to verify your identity before completing a request.

Third-Party Links and Platforms

Our website may link to third-party sites and platforms (such as social media). Their privacy practices are governed by their own policies.

Children's Privacy

Our site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, contact us at:

Email: joe@gotribe360.com

Location: Austin, TX